In numerous articles published recently, we read that over half of the hospitals and health systems in the U.S. are either in or headed toward a financial crisis. Clearly, if turnaround in these institutions is going to occur, everyone working in them must be coalesced around a common vision and utilizing their best performances to reach common improvement plan goals.

Dr. Tom Royer, CEO of CHRISTUS Health, on the work of leading culture change at his organization.

Culture of an organization: a key success factor in these economic times

Michael Miller, Jr.